Resume

MANNY ARTOLA
OBJECTIVE
Professional Microsoft Systems engineer, with strong network and systems management, experienced in enterprise-wide MS Exchange messaging platforms at medium and large corporations, and excellent organizational, interpersonal, communication skills
SUMMARY OF QUALIFICATIONS
 Dynamic, bi-lingual professional who thrives on challenge and adapts well to change
 Extensive knowledge of multi-platform, enterprise-wide 40,000+ user migrations
 Well-versed in all phases of deployment and support of multiple systems solutions
 Enjoys role of “fireman” when system crashes or outages occur and performs well under pressure
 Skilled in communicating technical materials to any audience
EXPERIENCE
Oct 2008 to Present Public Library River Grove, Illinois
MASIT Consulting LLC-owner
 Conducted network and server evaluation for upgrade to Windows 2008 and and network security
 Implemented network refresh and upgrades to Windows 7 64-bit of 17 PCs
 Resolved printing issues of payment system from Metropolitan Library Systems
April 2008 to October 2008 Apex Systems Chicago, Illinois
Systems Engineer Consultant at City of Chicago Government
 Implemented SQL Cluster for Computer Associates Messaging Manager
 Stabilized and maintained mail archival systems comprised of Web User Interface, archiving servers, message transferring agents for Groupwise and exchange, as well as, discovery and data warehouse on SAN and NAS environments
 Maintained Exchange 2007 on Windows 2008 Clusteres and Exchange 2003 servers
 Performed migration of Groupwise users to Exchange 2007 on Windows server 2008
 Implemented SQL 2005 Database cluster for Orion Monitoring tools
 Assisted in Design and deployment of Microsoft’s Opperations Manager and reporting services on clustered Windows 2008 servers
August 2004 to October 2008 PepsiCo Chicago, Illinois
Systems Engineer Consultant
 Installed servers and managed and monitored 20 clusters for Exchange 2003, administered EMC Replication Manager and backup mount hosts
 Migrated 2600 users from Exchange 2003 to 2007 and monitored Data Protection Manager 2007 backups
 Managed over 80,000 users, in over 240 sites, with 460+ servers in the US and Canada
 Migrated over 23,000 e-mailboxes from exchange 5.5 to exchange 2003 using both; native and Aelita tools, and consolidated 80 exchange sites into 10
 Collaborated with various teams across the enterprise and outside teams such as Dell and Microsoft to provide root cause analysis and resolution
 Managed backups using NT Backup, ARCServ, Veritas, Tivoli, and Omniback
 Administered IronMail messaging filtering and TrendMicro antivirus systems, and prepared reports, day to day documentation and training for new administrators
 Installed Blackberry desktop and device software from T-Mobile, Verizon, Nextel, Cingular, Sprint, Alltel, 3.6/4.0, 4.1, and managed user accounts, and troubleshot devices for message delivery and synchronization and functionality with Outlook
December 1997 to January 2004 CNA Insurance Chicago, Illinois
Dec 2002 – Jan 2004 Systems Administrator
 Managed of nationwide Exchange infrastructure, Outlook client functionality, Blackberry, Right Fax, Lotus Notes, OWA, Citrix /metaframe Nfuse messaging Center, and site replication/synchronization
 Administered security access for new and current user account on Windows, Unix, and Mainframe systems
 Implemented e-mail box move procedures for accounts on multiple-domain/sites
 Collaborated with lead engineers in configuring TrendMicro spam and content filtering for messaging
 Troubleshot and resolved issues related to migrations of mailboxes, public folders, calendaring, and multiple domains and sites of Exchange 2003 rollout with over 26,000 users
 Created VB scripts to collect user account information from AD, and Exchange Servers
 Executed SQL queries, produced reports, alerts, installed, administered, and restored SQL DB
 Cross-trained team with Exchange, Lotus Notes, Right Fax, Blackberry, and Backups for Exchange
May 1999 – December 2002 CNA Insurance Chicago, Illinois
Micrsoft Exchange Administrator
 Troubleshot mail routing by ensuring WINS, DNS, and MX records
 Migrated 64 field Exchange5.5 sites with over 14,000 users into 10 Exchange sites
 Implemented procedures for restoring Exchange e-mail accounts and executed restores
December 1997 – May 1999 CNA Insurance Chicago, Illinois
Technical Staff Contractor Computer Sciences Corp
 Migrated of over 44,000 MS Mail accounts to MS Exchange 5.5, resolved worm virus attacks, and cleaned up messaging systems
 Administered over 44,000 MSMail accounts and users to include data moves worldwide
TECHNICAL SKILLS
Software:
Windows Server NT 4.0/2000/2003/2008, Exchange Server 2000/2003/2007, Active Directory 2000/2003/2008, MOM 2005, ISA 2006, LCS 2005, Microsoft ADS, OWA, Windows 2000/XP/Vista,Windows 7, Microsoft Office Suites to 2003/2007, MIIS 2005, SQL 2000/2005, Microsoft 2003/2008 Cluster Server, Lotus Notes 5.x/6.x, Spotlight on Exchange, Ironmail 4.x/5.x/6.x, Rightfax 7.x/8.x/9.0, ArcServ, Novell Netware, Veritas Backup Exec, Veritas Cluster Server, Symantec for Exchange AV, Symantec for Windows AV, Symantec Enterprise Vault, PeopleSoft, PeopleTool, MAC OS X, Red Hat Linux, Blackberry Server 3.x/4.x, GOOD Server, HP ILO, Ubuntu 8/9/10
Hardware:
HP Servers DL/BL, DELL, IBM Servers
Programming Languages:
SQL, Visual Basic, VB Script, (Limited work/college experience)

EDUCATION
2003 De Paul University Chicago, Illinois
Bachelor of Science in Information Systems, Fluent in Spanish written and Oral